Shipping Processing Policy
Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays) after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day.
During peak seasons or promotional sales, processing may take slightly longer. We appreciate your patience and will notify you of any significant delays.
Shipping Time
Once your order has been processed, it will ship and arrive within 3 business days.
Please note: processing time and shipping time are separate. Total delivery time = processing time + shipping time.
Order Tracking
You will receive a confirmation email with a tracking number once your order has shipped. Please allow 24 hours for tracking information to update.
Shipping Rates
Shipping costs are calculated at checkout based on your order size and delivery address. (Add specific rates or free-shipping thresholds here, e.g., “Free shipping on orders over £150”)
Delivery Areas
We currently ship to United Kingdom the United States & Worldwide. If your location isn’t listed, please contact us to check availability.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at hvuk21@yahoo.co.uk — we’ll do our best to update it before the order ships.
Lost or Delayed Packages
We are not responsible for delays caused by the shipping carrier, customs, or other circumstances beyond our control. If your package is lost or significantly delayed, please contact us at [your email] and we will assist in resolving the issue with the carrier.
Questions
For any shipping-related questions, reach out to us at (hvuk21@yahoo.co.uk/contact page) and we’ll be happy to help.